Privacy Notice
About this Notice
Bicester Scaffold Ltd (“we”, “our” or “us”) takes the privacy of your information very seriously. This Privacy Notice explains how we collect, use, store and protect personal information obtained from you through our website, by email, telephone, online forms, site visits, quotations, contracts and other communications.
This Privacy Notice applies to our customers, prospective customers, suppliers, contractors and other third parties whose personal data we process. It does not apply to information we hold in relation to our employees or subcontractors.
In this notice, “you” refers to any individual whose personal data we collect, hold or process.
This notice is governed by the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
We may update this Privacy Notice from time to time. Any updates will be published on our website.
Personal Data We Collect and How We Use It
We may collect and process the following categories of personal data:
Contact Information
Names, job titles, company names, email addresses, telephone numbers and postal addresses.
We process this information to provide quotations, arrange site visits, communicate with customers, manage contracts and deliver our scaffolding services. The lawful basis for processing is the performance of a contract and our legitimate business interests.
Financial Information
Information required for invoicing, payment processing and account administration.
We process this information to fulfil contractual obligations and comply with legal and accounting requirements.
Site and Project Information
Information relating to worksites, access arrangements, project requirements and safety considerations.
We process this information to plan, provide and manage scaffolding services safely and effectively.
Communication Information
Records of correspondence and communications between you and us, including emails, telephone calls and website enquiries.
We process this information to manage our relationship with you, respond to enquiries and provide our services.
Marketing Information
Information used to communicate with you about our services where you have requested information or where we have a legitimate business interest in doing so.
You may opt out of marketing communications at any time.
Cookie Information
Our website may use cookies and similar technologies to improve website functionality, analyse website traffic and enhance user experience.
Where required by law, we will obtain your consent before placing non-essential cookies on your device.
If we obtain personal information from a third party, your rights under UK GDPR remain unaffected and you may exercise those rights at any time.
Data Controller
Bicester Scaffold Ltd
Email: contact@bicesterscaffold.co.uk
Complaints
If we are unable to resolve any issues you may have or you would like to make a further complaint, you can contact the Information Commissioner’s Office by visiting http://www.ico.org.uk for further assistance.